Privacy Policy

Effective Date: September 26, 2026

Pirozzi's Italian Deli (“Pirozzi's”, “we”, “us” or “our”) runs the website at pirozzisdeli.com. We are a family-run deli in San Pedro, and the people who order from us, book catering with us, apply to work with us and sign up for our news trust us with their details. This Privacy Policy explains what personal information we collect through this website, why we collect it, who we share it with and the choices you have. By using this website you accept the practices described here, so please take a few minutes to read the whole policy before you browse further or send us any personal information.

This policy covers pirozzisdeli.com and the forms, sign-ups and messages offered through it. Some features of this website, such as online ordering, delivery, job applications and catering requests, may be provided by outside companies that keep their own privacy policies. Any website we link to is governed by its owner’s policy, not this one. We recommend reading the privacy policy of every website you visit so you know how your information is handled there.

Personal Information We Collect

We collect information you give us directly and information that is gathered automatically when you use this website. When you fill in one of our forms (for example a catering request, a job application, a newsletter sign-up or a text message sign-up) we receive the details you enter, which may include your name, email address, mobile or other phone number, mailing address, birthday, the date and size of your event, your work history and any message you write to us. When you browse, we receive technical details such as your internet protocol (IP) address, browser and device type, operating system, language settings, the pages you view, the links you click and the website that referred you. We may also receive information about you from our service providers and partners, such as online ordering or delivery platforms, and information you choose to make public, for example a review or a post that tags our deli. We may combine these sources so that our records about you are accurate and complete.

Tracking Technologies We Use

Like most websites, pirozzisdeli.com relies on a few common technologies to learn how visitors use it. They include the following:

Weblogging

Our web server automatically records certain details each time a page is requested, including your IP address, browser type, internet service provider, the pages you arrive from and leave to, your operating system, the date and time of your visit and similar clickstream information.

Cookies and other tracking technologies

We, our hosting and analytics providers and other partners may use cookies, pixels, tags, scripts and similar tools. These small files and snippets of code help the website remember your settings, keep features such as forms and menus working, show us which pages are popular and help us understand how visitors move around the site as a whole. We may receive reports from providers such as Google Analytics that summarize this activity for individual visits or in aggregate. You can read about Google’s practices and download its browser opt-out add-on on this link. Most browsers also let you refuse or delete cookies in their settings. If you block cookies you can still visit pirozzisdeli.com, although some features may not work as intended.

Some features may also save small amounts of information in your browser’s local storage (such as HTML5 storage) to remember your preferences, for example so that a pop-up you have closed does not appear again. Our partners may use local storage in a similar way. Your browser’s settings let you view and clear this storage at any time.

How We Respond to “Do Not Track” Signals

Some browsers include a “Do Not Track” (DNT) setting that tells the websites you visit that you do not want your online activity tracked over time and across different sites. There is not yet a common standard for how websites should respond to these signals, so pirozzisdeli.com does not currently change its behavior when it receives one.

How We Use the Personal Information Collected

We use the information we collect to:

Run, maintain and improve this website and its content
Answer your questions, respond to catering, event and job inquiries, and send you the service messages you need
Send you news, offers and promotions by email or text message when you have agreed to receive them
Understand our customers better through surveys, feedback and research
Plan new menu items, services and events and keep our business running smoothly

How We Share Personal Information Collected

We share personal information only as described in this policy, and Pirozzi's Italian Deli does not sell your personal information. We work with trusted service providers that help us operate, for example companies that host this website, process online orders and deliveries, send our emails and text messages and measure website traffic. These providers may use your information only to perform services for us and must keep it protected.

Some forms and features on this website are supplied by partners and shown inside our pages. When you use one of them, the information you enter goes to that partner so it can provide the service to us and to you. Mobile phone numbers and text message consent collected for our text message program are never sold, rented or shared with third parties or affiliates for their own marketing purposes.

We may also disclose personal information about visitors to this website:

When the law requires it, for example to comply with a subpoena, court order or other legal process
When we believe in good faith that disclosure is needed to protect our rights, property or safety, or the rights, property or safety of our customers, employees or others, to investigate fraud or to respond to a request from a government agency
If Pirozzi's Italian Deli is involved in a sale, merger or transfer of all or part of the business
To any other party when you have given us permission to do so

Your Choice

Where the law requires it, we will tell you how we plan to use the personal information we collect through this website and give you a choice about that use. You can ask us at any time to correct, update or delete the personal information we hold about you by writing to pirozzisdeliinc@gmail.com or to the postal address listed below. California residents may also ask us, once a year and free of charge, whether we have shared their personal information with third parties for those parties’ own direct marketing.

If you sign up for our email newsletter, we will use your name and email address to send it to you. Every email includes an unsubscribe link, and you can also ask to be removed by writing to pirozzisdeliinc@gmail.com. If you join our text message program, reply STOP at any time to stop messages or HELP for help. Message frequency varies and message and data rates may apply. Our Terms and Conditions explain the program in full.

Access, Correction, and Removal of Personal Information

To see, correct or remove the personal information we hold about you, contact us at pirozzisdeliinc@gmail.com or at the address below. We will do our best to respond within 30 days, and we may need to confirm your identity before we act on your request.

We keep personal information only as long as we reasonably need it for the purposes described in this policy, for example to answer your inquiry, complete a catering order or consider a job application, or as long as the law requires. After that we delete it or make it anonymous.

Children’s Privacy

This website is not meant for children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has sent us personal information, please contact us and we will delete it.

How We Protect Your Information

We use reasonable physical, technical and administrative safeguards to protect personal information from loss, misuse and unauthorized access, disclosure, alteration or destruction. This website is served over an encrypted (HTTPS) connection, access to the information we hold is limited to people who need it to do their jobs, and we choose service providers that take security seriously. Even so, no website, network or storage system can be guaranteed to be completely secure, and we cannot promise that information you send us will never be accessed by others. Please take care when deciding what to share with us online, keep your devices and passwords secure, and contact us right away if you think information you gave us has been put at risk.

Seals, Buttons, and Content from Other Companies

This website may show buttons, links, maps, videos and other content from outside companies such as Facebook, Instagram, Google and YouTube, as well as links to ordering and delivery services. These companies may collect information about how you interact with their content, including your IP address and the page you are viewing, and may set their own cookies. Their use of that information is governed by their own privacy policies, not this one, so please review those policies before you interact with them.

International Visitors and Data Transfers

Pirozzi's Italian Deli is located in California, and this website is operated from the United States. If you visit from another country, the information you provide will be transferred to, stored in and processed in the United States, where data protection laws may differ from those of your home country. By using this website you agree to that transfer.

Earlier transatlantic arrangements such as the EU-U.S. Privacy Shield are no longer in effect and have been replaced by the EU-U.S. Data Privacy Framework. Pirozzi's Italian Deli is a local business that serves customers in the Los Angeles area and does not participate in that framework. You can read more about it on the Data Privacy Framework website.

If you have a concern about how we handle your personal information that we have not been able to resolve with you, you may also contact the U.S. Federal Trade Commission or the data protection authority where you live.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example when we add new features to the website, change how we work with our partners or when the law changes. When we do, we will post the updated policy on this page and change the effective date at the top. If a change is significant, we may also let you know in other ways, such as a notice on our website.

Because this policy may change, please check this page from time to time. Your continued use of pirozzisdeli.com after an update is posted means you accept the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or about how we handle your personal information, please email us at pirozzisdeliinc@gmail.com.

You may also write to us at:

Pirozzi's Italian Deli, 1453 West 8th Street, San Pedro, CA 90732, United States